These Terms and Conditions govern your use of the Virtual Malaysia website and services. By creating an account, accessing, or using the services provided on this website, you agree to abide by these Terms and Conditions in full. Please read them carefully before engaging with our services. If you do not agree with any part of these Terms and Conditions, you must refrain from using our website and services.
The “Virtual Malaysia Rules” constitute the complete and exclusive agreement between you (the Account Holder) and Virtual Malaysia. By opening a Virtual Malaysia account, using our services, participating in games, or accepting any prize, you:
These Terms and Conditions and any amendments, updates, or supplements govern the contractual relationship between you and Virtual Malaysia.
Virtual Malaysia reserves the right to modify, amend, update, or supplement these Terms and Conditions at anytime. Any substantial changes will be communicated to you in advance. You accept the revised Terms and Conditions by continuing to use our services after changes have been made. If you do not agree with any amendments, you must cease using our services immediately.
An “Account Holder” is an individual who has created an account with Virtual Malaysia to use our services. The account is non-transferable and can only be used by the individual who has registered for it.
A “Virtual Malaysia Account” is a personal account used to conduct legitimate transactions, including placing bets and participating in gaming activities. The account is created to maintain a commercial relationship between the Account Holder and Virtual Malaysia for gaming and betting transactions.
The laws of Malaysia govern the contractual relationship between Virtual Malaysia and the Account Holder. All disputes arising from this contract will be resolved under Malaysian jurisdiction. The Place of the Contract is Malaysia, and any legal actions will be handled following Malaysian law. The regulatory body overseeing this contract is the Malaysia Gaming Authority.
Virtual Malaysia is fully licensed and regulated by the Gaming Services Provider N.V., responsible for ensuring compliance with gambling laws in Malaysia. This license authorizes Virtual Malaysia to provide fixed odds betting and other gaming services by Malaysian regulations.
To create a Virtual Malaysia account, individuals must:
By registering for an account, you warrant that:
Individuals under 18 years of age are prohibited from creating a Virtual Malaysia account. Virtual Malaysia reserves the right to request additional proof of age at any time. Failure to provide satisfactory evidence of age may result in the suspension or closure of your account.
Residents of certain countries, including but not limited to Afghanistan, Australia, Denmark, France, Hong Kong, Iran, Iraq, the United States, and others listed on our restricted territories page, are not permitted to create an account or participate in any Virtual Malaysia services.
Virtual Malaysia is committed to protecting your personal data. The personal information you provide during account registration and use of our services is treated with strict confidentiality. We only use this data to improve your user experience and ensure compliance with legal obligations. For more details on how we collect, store, and use your data, please refer to our Privacy Policy.
By creating and using a Virtual Malaysia account, you agree to:
You are solely responsible for any activities that occur under your account, including unauthorized access resulting from your failure to safeguard your login credentials.
Virtual Malaysia accepts payments through various channels, including credit cards, debit cards, e-wallets, and other approved methods. By depositing funds into your Virtual Malaysia account, you confirm that:
All transactions are subject to verification and Virtual Malaysia reserves the right to withhold or reverse any payment that does not comply with our terms or is suspected to be fraudulent.
If an account has not logged in or out for 12 consecutive months, it will be deemed inactive. Virtual Malaysia reserves the right to close inactive accounts and forfeit any remaining balances after a reasonable attempt to contact the Account Holder.
By placing a bet or participating in a game through Virtual Malaysia, you acknowledge that:
Virtual Malaysia takes no responsibility for your personal financial loss or the outcome of any betting or gaming activities.
Virtual Malaysia encourages responsible gaming. If you feel that you may have a gambling problem, we offer tools such as self-exclusion and limit-setting features to help you manage your gaming activities. We also provide links to responsible gaming organizations that can offer support.
Virtual Malaysia may provide links to third-party websites or services. These third-party sites operate independently of Virtual Malaysia, and we do not assume responsibility for their content or privacy practices. You are encouraged to review the terms and policies of any third-party websites before engaging with them.
All content, trademarks, service marks, and intellectual property found on the Virtual Malaysia website and client applications are the exclusive property of Virtual Malaysia. You are not permitted to use or exploit any of our intellectual property without prior written consent, except where allowed by law.
Virtual Malaysia is not liable for any delay or failure to perform due to circumstances beyond our reasonable control, including Acts of God, government restrictions, wars, civil disturbances, strikes, lockouts, or technical failures. In the event of Force Majeure, Virtual Malaysia reserves the right to suspend services temporarily.
If a dispute arises between you and Virtual Malaysia, our customer support team will make reasonable efforts to resolve the issue. If a resolution cannot be reached, you agree that the dispute will be subject to the exclusive jurisdiction of the courts of Malaysia.
Virtual Malaysia reserves the right to suspend or terminate your account at any time for violation of these Terms and Conditions, misuse of services, fraudulent activities, or any other reason deemed necessary by Virtual Malaysia. Any remaining funds in the account may be withheld or refunded at the discretion of Virtual Malaysia.
These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. Any legal action relating to these Terms and Conditions shall be filed and resolved in Malaysian courts.
Virtual Malaysia reserves the right to modify or amend these Terms and Conditions at any time. Any changes will be posted on our website, and you will be notified via email or in-app notification. Your continued use of the services constitutes acceptance of the revised terms.
For any questions or concerns regarding these Terms and Conditions, please contact our support team via the contact information provided on our website.